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A leader needs to know what already influences others in order to influence them in the way that they want. Once trust is established, a leader that has learned to manage their emotions will always influence their team members by breaking down their fears, their limiting beliefs, and take action with courage on their behalf. A leader’s role is to always see the potential in their team and bring out the best in them. When a leader operates in that way, their team members become their loyal fans and will serve their customers with the same loyalty and level of respect.
When going from operator to owner in your business, learning good leadership skills on how to lead your teams is crucial to the continued success of your business. As Tony Robbins says, “Leaders anticipate, losers react.” Leadership is not for the weak at heart. It’s for courageous people and can absolutely be learned. The more confident and calm a leader is, the more of the same energy will be projected onto their team and culture in order to move the company forward.
Here are some great books on leadership that I recommend:
Start With Why by Simon Sinek
Infinite Game by Simon Sinek
Think and Grow Rich by Napoleon Hill
Relentless by Tim Grove
Building a Culture of Trust
Trust takes time to build and seconds to break. This is certainly true in your company’s environment as well. As the leader, you want to make sure that you create a culture where employees feel comfortable and safe to open up and come to you and your management team with any concerns that they might have at any time. Being thoughtful with the little details about their work and personal lives help with connecting and building those trusting relationships among your team.
Showing empathy and understanding when communicating with employees about things that matter most to them is a sure way to connect with them on a deeper level and build those meaningful relationships. Listening empathetically and reflecting back to them what you hear is a sure way to make them feel heard and valued. It makes them feel like they matter to you and your company. A valued team member is a loyal employee to your business and customers.
Building a relationship is hard no matter who it’s with. As a leader, building relationships with your employees will open doors for you and for them. Remember that trust is a two-way street. Show that you trust them, and your employees will automatically trust you.